Data Policy V1.0
Dated 21 February 2021
This data policy was first created on 21 February 2021
As a User, we collect information about the pages you look at on our site or the device which you use to view our site. We also collect your email address if you subscribe to our newsletter.
As a Professional, we collect the same information in addition to the information that you provide as part of the
Your preferences: We hold information about the preferences you set for notifications, marketing communications and how our site is displayed to you.
Information about how you use and connect to our site: We collect information about how you use our site such as the pages you view on our site, the time you access our site and how long you use it for, the website from where you came to our site or go to after leaving our site and any selections and choices you make when using our site.
We also collect information about the computer, tablet, smartphone or another electronic device you use to connect to our site. This information can include details about the type of device, unique device identifying numbers, operating systems, browsers and applications connected to our site through the device, your Internet service provider or mobile network, your IP address and your device’s telephone number (if it has one).
Typically, the information we collect about how you use or connect to our site is associated with your device and not you as a named individual. However, if you are logged into a registered account you have with us this information may also be associated with you directly.
We use your personal data in the following circumstances:
With your consent, including where you sign up to receive marketing emails.
Where it is required to conduct our business and in our legitimate interests. In particular, we will:
(a) Use information about how you use and connect to our site to optimise your experience of our site on your device, to determine offers that may be of interest to you for marketing purposes and to assess the success of our marketing campaigns.
(b) Monitor use of our site for the purposes of detecting and preventing fraud or crime.
(c) Post to your social network or to your friends in accordance with your privacy settings on each network
(d) Use your comments and opinions to address your queries, issues and concerns and improve our service.
For purposes which are required by law, such as requests by governments or law enforcement authorities conducting an investigation.
We may share your personal information with the following parties:
(a) Companies in the same group as us, such as our subsidiaries or any holding company.
These companies will only use your information in the same way as we can under this notice.
(b) Service providers and advisors: these are third parties who provide a service to us. For example, third party service providers help support our IT infrastructure, process payments from you on our behalf, develop analytical information for us about our products, services and marketing and provide professional services such as legal and accountancy services. These third parties will only be allowed to use your personal information in accordance with our instructions and will be required to keep your information secure.
(d) Purchasers of our business: personal information may be disclosed or transferred to buyers or prospective buyers of our business or any of our assets as part of any such sale.
(e) Law enforcement, regulators and other parties for legal reasons: third parties who we are under a legal obligation to disclose your personal information to or to whom we need to disclose your personal information to protect our rights, property or safety or to protect the rights, property or safety of others.
You will receive marketing communications from us if you have requested information from us.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation with respect to our relationship with you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you wish to exercise any of the rights set out above, please contact us
You have the right to:
Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request restriction of processing of your personal data.